Privacy Policy

Welcome to Loops and Threads Store (“we,” “us,” or “our”). At newsewinggearshop.com, we value your trust as much as you value quality crafting supplies. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from our store.

1. Information We Collect

Like carefully selecting the perfect yarn for your project, we only collect information necessary to enhance your crafting shopping experience:

• Personal Information: When you make purchases of our premium Batting, Baby Yarn, or Christmas Crafts, we collect your name, email address, shipping address, payment information, and phone number.
• Order Details: Information about the Circular Needles, Beads & Jewelry, or Bulk Sewing & Notions you purchase from us.
• Browsing Information: As you explore our collections of Appliqué materials or Crafting Beads, we automatically collect data about your device and browsing behavior through cookies and similar technologies.
• Communications: When you contact our craft-loving support team about Bobbins or Buttons, we keep records of those interactions.

2. How We Use Your Information

We treat your data with the same care we give to packaging your Cloth & Canvas or Basic Yarn:

• To process and fulfill your orders for Bulk Crafts & Hobbies or Baskets collections
• To provide customer support for queries about our Batting & Fiber products
• To improve our website and product offerings (like our Christmas Crafts & DIY section)
• To send you updates about new products or promotions, if you’ve opted in
• To prevent fraud and enhance the security of your transactions

3. Data Sharing and Disclosure

Just as quality threads connect pieces of fabric, we sometimes need to connect with trusted partners:

• Service Providers: We share information with payment processors (Visa, MasterCard, JCB, PayPal) and shipping carriers to complete your orders.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In case of merger or acquisition, customer information may be transferred.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We protect your data with the same attention to detail we apply to our Premium Batting collections:

• Your information is stored on secure servers with industry-standard encryption
• Payment details are processed through PCI-compliant systems
• We implement appropriate technical and organizational measures to protect your data

While we strive to protect your information, no system is 100% secure. We encourage you to use strong passwords and protect your login details.

5. Your Rights and Choices

You have control over your information, just as you have creative control over your projects:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request limitation of how we use your data

6. Cookies and Tracking Technologies

Like the beads in your jewelry projects, cookies help piece together a better experience:

• Essential Cookies: Necessary for our website to function (e.g., shopping cart for your Bulk Yarns)
• Analytics Cookies: Help us understand how crafters use our site to improve it
• Marketing Cookies: Used to show relevant ads for products like our Circular Needles or Basic collections

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. International Data Transfers

As we serve crafters worldwide (excluding some Asian and remote regions), your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While our Baby Yarn collection is perfect for little ones, our website is not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy occasionally, just as we update our product offerings.

10. Contact Us

Thank you for trusting Loops and Threads Store with your creative journey. Happy crafting!