Welcome to Loops and Threads Store! We’re delighted you’re here to explore our premium crafting supplies. These Terms and Conditions outline the rules for using our website and purchasing our products. By accessing our site or making a purchase, you agree to these terms.

1. Our Crafting Community

Loops and Threads Store serves crafters worldwide with high-quality materials including yarns, fabrics, beads, and sewing notions. Our products are carefully selected for creative enthusiasts who value quality and versatility in their crafting projects.

2. Website Use

2.1 Eligibility

You must be at least 18 years old or have parental consent to make purchases on our site.

2.2 Account Responsibility

When creating an account:

  • Provide accurate and current information
  • Keep login credentials secure
  • Notify us immediately of any unauthorized use

2.3 Acceptable Use

You agree not to:

  • Use our site for illegal purposes
  • Attempt to access other users’ accounts
  • Disrupt site functionality
  • Copy or misuse our product images or descriptions

3. Products & Services

3.1 Product Descriptions

We strive for accuracy in describing our:

  • Yarns (Baby Yarn, Basic Yarn)
  • Sewing notions (Buttons, Bobbins, Circular Needles)
  • Crafting supplies (Beads & Jewelry, Batting, Christmas Crafts)

Colors may vary slightly due to monitor differences. Contact us if you have specific questions about a product.

3.2 Product Availability

All items are subject to availability. We may limit quantities due to high demand for popular items like seasonal Christmas Crafts.

3.3 Custom Orders

Special orders (custom Bobbins or Circular Needles) cannot be returned unless defective.

4. Ordering & Payment

4.1 Placing Orders

When you place an order:

  • Review your cart carefully before checkout
  • Provide complete shipping information
  • You’ll receive an order confirmation email

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed immediately when you place your order.

4.3 Pricing

All prices are in USD. We occasionally run promotions – discount codes must be applied at checkout.

5. Shipping & Delivery

5.1 Processing Time

Please allow 1-2 business days for order processing before shipment.

5.2 Shipping Options

We offer:

  • Standard Shipping ($12.95): via DHL/FedEx – 10-15 business days after shipment
  • Free Shipping: via EMS for orders over $50 – 15-25 business days after shipment

5.3 Shipping Restrictions

We ship globally except to some Asian countries and remote areas.

5.4 Delivery Issues

If your package is lost or significantly delayed, contact us at [email protected].

6. Returns & Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery for most unused items in original packaging. Exceptions include:

  • Bulk Crafts & Hobbies
  • Bulk Sewing & Notions
  • Custom/personalized items
  • Final sale items

6.2 Return Process

  1. Contact us within 15 days with your order details
  2. Wait for approval and RMA number
  3. Ship items to: Loops and Threads Store Returns, 1070 Winding Way, Providence, US 02903

6.3 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping costs are non-refundable.

6.4 Exchanges

We’re happy to exchange items like Baby Yarn colors or Circular Needle sizes. Contact us to arrange an exchange.

6.5 Damaged/Incorrect Items

If you receive damaged or wrong items (like incorrect Buttons), contact us immediately with photos for replacement.

7. Intellectual Property

All content on our site (images, text, logos) is our property or used with permission. You may not:

  • Reproduce our product images without permission
  • Use our brand name for your products
  • Copy our product descriptions

8. Liability Limitations

8.1 Product Use

We’re not liable for:

  • Injuries from improper use of crafting tools
  • Allergic reactions to materials
  • Projects that don’t turn out as expected

8.2 Website Issues

We strive to keep our site running smoothly but aren’t responsible for temporary outages or technical issues beyond our control.

9. Privacy

Your privacy matters. See our separate Privacy Policy for details on how we handle your information.

10. Changes to Terms

We may update these terms occasionally. Continued use of our site after changes constitutes acceptance.

11. Contact Us

For questions about these terms or your order:

Email: [email protected]
Mail: 1070 Winding Way, Providence, US 02903

Thank you for choosing Loops and Threads Store for your crafting needs! We’re committed to providing quality materials and excellent service to support your creative journey.